Contact Real

Get in touch with our expert support team - We're here to help you 24/7

Visit Our Platform →

🎮 Play Games 💰 Claim Bonus 📱 Download App

Send Us a Message

Have a specific question or need detailed assistance? Fill out our contact form and we'll get back to you within 24 hours. For immediate assistance, you can also visit our games section or check our latest blog posts for helpful guides.

Frequently Asked Questions

Find answers to common questions about Real services and offerings.

Account & Registration
How do I create an account on Real?
To create an account on Real, simply visit our website and click on the 'Sign Up' button. You will need to provide basic information such as your name, email address, and a secure password. After completing the registration form, you will receive a confirmation email to verify your account. Once verified, you can start playing slot games available in Pakistan.
Is there a registration fee for Real?
No, there is no registration fee to create an account on Real. Our platform is designed to be user-friendly and accessible for everyone interested in playing slot games in Pakistan. Once you register, you can deposit funds and enjoy our diverse range of slot games without any initial costs.
What should I do if I forget my password?
If you forget your password for your Real account, simply click on the 'Forgot Password' link on the login page. You will be prompted to enter your registered email address, and a password reset link will be sent to you. Follow the instructions in the email to create a new password and regain access to your account for playing slot games.
Can I have multiple accounts on Real?
According to our policy, each player is allowed to have only one account on Real. This is to ensure a fair gaming environment and to comply with regulations regarding gambling in Pakistan. If you already have an account, please contact our support team for assistance if you are facing any issues.
Deposits & Payments
What payment methods are accepted on Real?
Real offers a variety of payment methods to cater to players in Pakistan. You can use popular options such as credit cards, debit cards, bank transfers, and e-wallets. All payment transactions are secure, and we recommend checking our deposits page for the latest payment options available specifically for slot games.
How can I deposit funds into my Real account?
To deposit funds into your Real account, log in and go to the 'Cashier' section, then select 'Deposit.' Choose your preferred payment method and enter the amount you wish to deposit. Follow the prompts to complete the transaction, and your funds will be available for playing slot games shortly after.
Is there a minimum deposit required?
Yes, Real has a minimum deposit requirement which varies depending on the payment method selected. Typically, the minimum deposit is around PKR 1,000. For precise amounts and any ongoing promotions, please refer to the deposit section of our website.
What should I do if my deposit fails?
If your deposit fails, please check your payment details to ensure everything is entered correctly. If the problem persists, it could be related to your bank or payment provider. For further assistance, contact Real's support team, and they will help you resolve any issues related to your deposits.
Withdrawals & Cashouts
How can I withdraw my winnings from Real?
To withdraw your winnings from Real, log in to your account and navigate to the 'Cashier' section. Select the 'Withdraw' option and choose your preferred withdrawal method. Enter the amount you wish to cash out and confirm the transaction. Your request will be processed efficiently, allowing you to enjoy your earnings from playing slot games.
What is the minimum withdrawal amount on Real?
The minimum withdrawal amount at Real typically starts at PKR 2,000. However, this may vary depending on the withdrawal method you choose. Always check the specific requirements for the method you select in order to withdraw your winnings effectively.
How long do withdrawals take to process?
Withdrawals at Real are processed within 24 to 48 hours, depending on the payment method selected. E-wallet transactions tend to be faster, while bank transfers may take longer. Ensure your account is fully verified for a smoother withdrawal experience from your slot games earnings in Pakistan.
Are there any fees associated with withdrawals?
Real does not charge any fees for standard withdrawals. However, certain payment processors may impose their own fees. We recommend reviewing our withdrawal policy and the terms of your selected payment method to avoid any surprises when cashing out your winnings.
Games & Gameplay
What types of slot games are available on Real?
Real offers a vast selection of slot games, including classic slots, video slots, and progressive jackpots. Our catalog features popular themes and immersive graphics that cater to players in Pakistan. Check our games library for the latest releases and popular slot games to enhance your gaming experience.
Can I play games for free on Real?
Yes, Real provides a free play option for many of our slot games, allowing players in Pakistan to try them out without any financial commitment. This is a great way to familiarize yourself with the gameplay mechanics and features before wagering real money.
How often are new slot games added to Real?
Real is committed to providing fresh content and frequently adds new slot games to our platform. Players can expect updates on a regular basis, including seasonal promotions and new game launches that enhance the variety and excitement of our offerings in the Pakistan market.
Are there live dealer slot games available?
Currently, Real focuses on traditional slot games rather than live dealer options. However, we ensure that our collection includes engaging and exciting slot games designed for a thrilling experience for players in Pakistan. Stay tuned for updates regarding any future developments related to live gaming.
Bonuses & Promotions
What type of welcome bonus does Real offer?
Real provides an attractive welcome bonus for new players, which typically includes a percentage match on your first deposit. Check our promotions page for the latest details about the welcome bonus available for slot games in Pakistan. Make sure to utilize this offer to boost your bankroll and enhance your gaming experience.
Are there any ongoing promotions for regular players?
Yes, Real features ongoing promotions for regular players, including reload bonuses, free spins, and cashback offers. These promotions aim to reward our loyal players in Pakistan and enhance their experience with our slot games. Check our promotions page frequently to stay updated on the latest offers.
How do I claim bonuses on Real?
To claim bonuses on Real, ensure you are logged into your account and follow the specific instructions listed in the bonus terms. Some bonuses may require a deposit, while others can be claimed with a bonus code. Always review the conditions to ensure eligibility when claiming promotions related to slot games.
Do bonuses come with wagering requirements?
Yes, bonuses at Real typically come with wagering requirements that must be met before you can withdraw any winnings. Please refer to the terms and conditions associated with each bonus to understand the specific requirements applicable to the bonuses for slot games.
Security & Safety
Is Real a secure platform for online gaming?
Absolutely! Real employs advanced SSL encryption technology to ensure that your personal and financial information is kept safe and secure. Our commitment to security allows players in Pakistan to enjoy slot games without concerns about data breaches. We also comply with regulatory standards in online gaming.
How does Real protect my personal information?
Real takes your privacy seriously and implements strict data protection protocols. We do not share your personal information with third parties without your consent, ensuring a secure environment for our players in Pakistan. Please review our privacy policy for more details on how we manage your data.
What measures does Real take to promote responsible gaming?
Real is dedicated to promoting responsible gaming practices among its players. We provide tools and resources to help manage your gaming habits, including deposit limits and self-exclusion options. If you feel that your gaming is becoming problematic, please reach out to our support team for assistance.
Can I report suspicious activity on my account?
Yes, if you notice any suspicious activity on your Real account, it’s essential to report it immediately. You can contact our support team, who will investigate the situation and take appropriate action to secure your account and your funds, ensuring a safe gaming experience for you.
Mobile Gaming
Can I play slot games on my mobile device?
Yes, Real is fully optimized for mobile devices, allowing players in Pakistan to enjoy a seamless gaming experience on smartphones and tablets. Our mobile platform offers a wide variety of slot games that you can play anywhere, whether you are at home or on the go.
Is there a Real mobile app available?
Currently, Real does not offer a dedicated mobile app, but our website is mobile-responsive, providing an optimal experience across all devices. You can easily access all our slot games and features directly from your mobile browser without the need for an app.
Are there any differences in games available on mobile?
While most of our popular slot games are available on mobile, there may be a few titles exclusive to the desktop version. However, Real strives to make as many games available as possible for mobile users in Pakistan, ensuring a wide selection for your enjoyment.
Can I make deposits and withdrawals on mobile?
Yes, Real allows you to make both deposits and withdrawals through our mobile site. Simply navigate to the 'Cashier' section on your mobile device, and you’ll find all the options you need to manage your funds while playing slot games on the go.
VIP Program & Benefits
Does Real have a VIP program?
Yes, Real offers a VIP program for our most loyal players, providing exclusive benefits and rewards tailored for those who frequently enjoy our slot games in Pakistan. Joining our VIP program can enhance your gaming experience and provide access to special promotions and personalized support.
How do I qualify for the Real VIP program?
To qualify for the VIP program at Real, players typically need to reach a certain deposit or activity threshold within a specific period. Our team reviews player activity regularly to identify eligible candidates. Once invited, you can enjoy numerous benefits just for being a valued player on our platform.
What benefits do VIP players receive?
VIP players at Real enjoy a host of advantages, including higher withdrawal limits, exclusive bonus offers, faster payouts, and personalized support. Additionally, VIP members may receive invitations to special events and promotions that enhance their gaming experience with slot games.
Can I lose my VIP status?
Yes, it is possible to lose your VIP status if your gaming activity does not meet the required thresholds over a given period. Real regularly evaluates VIP players, and if you fall below the activity criteria, our support team will inform you of any changes to your status. Maintain your activity to keep enjoying the benefits.

💬 Get Your Questions Answered - Start Now →